Contact Us


We would like to hear from you. Please contact us using the form below with comments or questions about our products and services, marketing opportunities, group sales, or other technical questions about this site.

1. Contact our offices:

Mailing Address:
HearthSong
7021 Wolftown-Hood Road
Madison, VA 22727

Phone number: 540-948-2272
Toll free number: 800-533-4397
Hours of Operation: Open 7 Days/Week

2. Check your order status:

First, check online at our Order Status page.

If you've checked online but still have questions, or for questions about an order you've already received, call 800-533-4397.

You can also e-mail us by filling out the form to your right. Please note: If you send us an e-mail about your order, please be sure your message includes your order number and the name under which the order was placed.

* - Indicates Required Field.
Company Name:
* Contact Name:
Phone: - -
* E-mail:
Order Number:
* Direct Question To:
How did you find us?:
Comments:
* Please type the security code exactly as it appears below:


Load New Image

close

Estimated Standard Shipping Delivery Dates



Delivery time estimates do not apply to personalized, large or heavy items (over 20lbs.) that require special shipping, items shipped directly from the manufacturer, or out-of-stock items.

Delivery estimates only apply to the contiguous United States. Saturday, Sunday and national holidays are not considered business days for these estimated transit days.

To chat with a representative fill out the form below and press "Chat". While only your name and an email is required, we will be able to serve you better if you supply your phone number.
Chat hours are:
Monday - Sunday: 7am - 11pm Eastern Time
0