Frequently Asked Questions (FAQ's)

• What is the HearthSong Affiliate Network?
• What's in it for me, my site, and my visitors?
• Does it cost me anything to become an affiliate?
• How do I join/ start?
• What is involved after joining?
• Who is LinkShare?
• Will you provide me with banners and graphics to use for my site?
• Who does HearthSong want as affiliates?
• How do I know what commissions I've earned?
• When and how do I get paid?
• What products count for commission?
• What does 10 day referral credit mean?
• I have more than one URL, can I register each of them?
• How should I design my web site?
• Can I use content from HEARTHSONG.COM on my site?
• Trademarks
• Feedback

What is the HearthSong Affiliate Network?

The HearthSong Affiliate Program is a fast and easy way to add e-commerce to your web site and start generating revenue. If you have a web site, you can join the HearthSong Affiliate Program and earn money by promoting any of our products from your site using the banner links we provide you. Each time a visitor clicks from your site to HEARTHSONG.COM to purchase items, you earn commissions.
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What's in it for me, my site, and my visitors?

Earn up to a 10% commission on referred merchandise sales with a 10 day cookie for return visitors (You get commission on all sales that take place up to 10 days after you send someone to HEARTHSONG.COM. For example, if a customer visits your site and clicks on our banner ad and doesn't buy anything right away, but purchases something at HEARTHSONG.COM a few days later, you still get credited for the sale.)
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Does it cost me anything to become an affiliate?

No. It is absolutely free to join our affiliate program.
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How do I join/ start?

It is very simple to get started! Just 2 quick and easy steps:

1. Read the HearthSong Affiliate Agreement.
2. Complete the brief Online Application.

You will receive an instant e-mail confirming the receipt of your application. We will review your application as soon as possible, typically within 1 or 2 business days.
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What is involved after joining?

After your application has been approved, you will receive an e-mail containing your username and password and detailed instructions on how to begin pulling our links and text.
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Who is LinkShare?

The LinkShare Corporation is a New York based, independent organization, and is the largest provider of affiliate programs on the Internet. LinkShare provides the software that enables us to track affiliate activity and which allows you to view your activity as well.
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Will you provide me with banners and graphics to use for my site?

We will provide you with all the needed banners, graphics, textual links, and marketing support. Once you join, you will receive a user name and password via e-mail which will allow you to login at www.linkshare.com and pull the images and code that you need.
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Who does HearthSong want as affiliates?

HearthSong wants sites interested in selling our products. We encourage all interested sites to apply to our program. However, before you can participate in our program, we will need to approve your site. Mainly we look for sites that:

• Are aesthetically pleasing
• Do not display content that may be deemed pornographic or offensive
• Are fully up and functional. We will temporarily decline sites that are down or are under heavy construction.
• Do Not Display Coupon Code without prior written permission of the Affiliate Marketing Team.
• Are not personal homepages or personal websites.

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How do I know what commissions I've earned?

Once you join, you will receive a user name and password via e-mail which will allow you to login at www.linkshare.com and check your reports including how much commission you have earned.
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When and how do I get paid?

You will be paid monthly when your commissions exceed ?25.00. All checks will be mailed to the billing contact you put on the Affiliate Application.
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What products count for commission?

All products on HEARTHSONG.COM count for commission. Earn commission on our entire selection of products for children.
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What does 10 day referral credit mean?

10 day referral credit means that you get commission on all sales that take place up to 10 days after you send someone to HEARTHSONG.COM. For example, if a customer visits your site and clicks on our banner ad and doesn't buy anything right away, but purchases something at HEARTHSONG.COM a few days later, you still get credited for the sale.
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I have more than one URL, can I register each of them?

You may register more than one URL as long as they are different sites and not multiple URL's of the same one.
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How should I design my web site?

You are free to design your site and promotion as you see fit and as long as it does not violate our affiliate agreement. Our newsletters will also give you helpful hints for products, placement, and promotion.
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Can I use content from HEARTHSONG.COM on my site?

You can contact us at our help desk if you have specific content that you would like to use. We will need to approve the use of the content and placement prior to its use.
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Trademarks

Trademarks may not be altered, modified, amended, or changed in any way. You are only entitled to use the Marks to the extent that this Agreement remains in full force and effect. The use of any such Marks requires the prior written approval of HearthSong, Inc. in all instances.
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Feedback

HearthSong welcomes feedback concerning its affiliate program. Please e-mail your comments and questions to affiliates@hearthsong.com.
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