Reviewed on: 9/14/2013 12:21:00 PM
Okay - several months ago I bought these and, yes, they are super pretty and, yes, they died after only a few uses. I wrote a review reflecting this. (I wish I could figure out how to update that review - but I can't, so here's a separate review.) To my AMAZEMENT, I received a replacement from Hearthsong - I was just going to live with the unlit flowers - because they are beautiful - but was sure shocked to receive new ones. You just don't see customer service like that these days!!!! I am truly impressed - KUDOS Hearthsong. For those of you considering purchasing these lights, I compared the new strand with the old defective one, and the wire is much thicker and so far it's been working great. I have high hopes that the original issue with these lights that made them fail is fixed. Again, beautiful flowers - that seem to be improved - and, way to go Hearthsong with your customer service!
Reviewed on: 5/2/2013 12:00:00 AM
I ordered these lights for my 7 y/o for Christmas. Within a week at most, the lights no longer worked. I requested a replacement set, which shipped promptly and free of charge. However, the replacement set lasted even fewer days than the original set. Very disappointed. The flowers look beautiful wrapped on her headboard, but the lights and wire are a complete waste. Definitely would not recommend.
- Mom of 3 in VA
Reviewed on: 4/4/2013 12:00:00 AM
Returned these getting three different sets hoping the next one would be better, but all three quit working quicker than the last. I would not purchase these until they get the electrical problem worked out. Absolutely beautiful lights though when they actually worked.
Reviewed on: 2/11/2013 12:00:00 AM
I thought these lights would look beautiful in my daughter's room and I was right, they were perfect around the bedposts. She loved them! Unfortunately, within a month of careful use, the lights started dimming and then went out altogether. She received them on Christmas and they were dead before the end of January. Huge bummer.
Reviewed on: 7/6/2012 12:00:00 AM
I wrote a previous review after I returned the first set that stopped working. We recevied the second set of string lights, and within 3-4 weeks nearly all the lights stopped working. Thankfully they'll take them back again and refund our purchase, but buyer beware - you could be buying fairly expensive non-lighted flowers!
- Disappointed in Missouri