A Message about Product Safety and Quality Compliance
Product safety is of the utmost importance to all of us at HearthSong. Our dedication to finding the most unique and enduring products for our customers takes us all over the world, and every toy — no matter its country of origin — is submitted to the same stringent safety testing.
Our Product Safety and Quality Compliance team works closely with our Merchandise Team to analyze each prospective toy's safety from every possible angle before it can be considered for inclusion in the catalog. Our PSQC associates are all members of the American Society for Quality and regularly review Federal and State requirements to make sure our testing standards conform to the most current mandated regulations.
We require that every product be tested to the most rigorous criteria of the American Standards for Testing Materials (ASTM F963) and the Code of Federal Regulations (16 CFR 1303) for Lead In Paint. In addition, we require that every toy comply with the strictest standards for material safety, flammability, choking hazards, sharp points, pinching, and more.
Our vendors, too, are required to submit documentation from independent testing laboratories proving their products conform to the appropriate safety standards. All products are routinely reviewed and updated documentation requested, guaranteeing consistent quality and adherence to safety standards for as long as we carry each item.
As always, all of us at HearthSong are here to support you in your effort to provide safe and quality toys for the children in your life — "Toys You'll Feel Good About Giving®" — to the children in your life.
We hope the above addresses all concerns about the safety of the products we carry. If you have additional questions, please contact our Quality Assurance Manager at firstname.lastname@example.org.
Find answers to product safety questions that have been answered by our Product Safety and Quality Compliance team.