An Update for our Customers & Friends
In these uncertain times, we are reminded of the importance of enjoying each other’s company and simply having fun together. We’re thinking of ways to add excitement to the backyard during this extended staycation. Or maybe sending a special child a surprise gift to brighten their day.
Many of our customers think the same too, and so we’re experiencing unprecedented demand. A higher-than-normal volume of orders, combined with slight disruptions in our supply chain, means some items may take a little longer than usual to reach you.
But we are here and shipping daily, doing everything we can to get your order delivered quickly. We are also keeping our teams safe with extra precautions like social distancing, protective equipment and enhanced sanitizing.
We expect most orders to ship within just a few days. You’ll receive a shipment confirmation with tracking number as soon as it does.
As always, we thank you for your support, loyalty and patronage. And we appreciate your patience and understanding during this time. Here’s looking forward to the brighter days ahead!
We hope you and your loved ones are safe and healthy,
Your Friends at HearthSong