Accessibility

Our Commitment

HearthSong is committed to making its website usable by all people, including those with disabilities, by meeting or exceeding the requirements of the Web Content Accessibility Guidelines 2.1 Level A/AA (WCAG 2.1 A/AA). We strive to make our site an equal experience for everyone.

Disclaimer

It is important to note that efforts to remediate the website are ongoing as we work to implement the relevant improvements to meet WCAG 2.1 A/AA guidelines over time.

Accessibility Tips

For most users, our sites work best when accessed from an SSL compliant browser with your browser preferences set to accept "cookies". For best results we recommend using Google Chrome, Microsoft Edge, or Mozilla Firefox if you're visiting from a PC or Android. On Mac devices, Safari works best. Click on each of the browser names if you'd like to download the latest versions of them.

If you're visiting the site using a screen reader or other assistive devices, please know that we do our best to keep up with changing technologies and advancements.

We continually monitor our site to provide the best experience for everyone. If for any reason you're having difficult using the site, email us or call us at 888-271-7273.

Third-Party Applications

While you are visiting our site, you will notice that we make use of third-party sites such as Facebook, Twitter, Instagram, Pinterest, YouTube, and LinkedIn to provide information about HearthSong. Though individuals may have challenges with access to these particular sites, HearthSong does not control or remedy the way content is portrayed.

Contacting us

If you would like to request accessibility-related assistance, report any accessibility problems, or request any information in accessible alternative formats including our Privacy Policy and Terms & Conditions of Use, please contact us directly at 877-271-7273 or email us. You may also use one of the methods on our Contact Us page. We would be happy to assist in making your visits to our website as convenient as possible.

You can also chat with us to help with your accessibility-related requests and other servicing needs.